FAQs
Get Answers
Recovery comes with a lot of questions, and we’re here to provide the information you need to navigate treatment and support.
Clients
How do I know if I need treatment?
If you’re struggling with substance use, feeling overwhelmed, or facing consequences from your behavior, it may be time to seek help. An assessment from our team can clarify your needs and options.
How do I get started?
Call us at (740) 876-4370 or visit our contact page to schedule an assessment. Our team will help you determine the best program based on your needs.
What types of programs do you offer for substance use and mental health?
We offer residential, outpatient, day treatment, peer support, and 24/7 supervised care programs to support both substance use and mental health recovery.
Can I work while receiving treatment?
Yes. Many of our outpatient and day programs are designed to support individuals who are working or returning to the workforce while continuing treatment.
What should I bring to residential treatment?
Bring comfortable clothes, toiletries, prescription medications in original bottles, and a list of emergency contacts. We’ll provide a full checklist during your intake call.
Referral sources
How do I refer a client to Shawnee Counseling Center?
Referrals can be made by phone or email. Contact us directly and our intake team will help schedule an assessment and gather needed documentation.
What treatment options are available for individuals with dual diagnoses?
We offer integrated treatment programs that address both substance use and co-occurring mental health conditions in a coordinated, holistic way.
Do you accept court-ordered referrals?
Yes. We work with the court system and probation officers to support mandated treatment plans and provide the necessary documentation.
What insurance plans or payment options do you accept?
We accept Medicaid and most private insurance plans. For uninsured clients, we offer a sliding scale and other funding options when available.
How quickly can a client be admitted?
We strive to provide timely access to care. The admission process depends on availability and urgency, but we aim to get clients into treatment as soon as possible. Contact us for immediate assistance.
Families
How do I know if my loved one is ready for treatment?
Readiness looks different for everyone. If your loved one is struggling with daily function, relationships, or health due to substance use or mental health, a compassionate conversation or professional assessment may help open the door to treatment.
How can I support my loved one in recovery?
Encourage treatment, listen without judgment, and educate yourself on the recovery process. Join family sessions or support groups when available.
What should I do if my loved one refuses help?
It can be difficult to watch someone struggle. Try open, nonjudgmental conversations. We offer family support, resources, and professional consultation to help you navigate this situation.
Can I visit my family member while they are in treatment?
In most programs, yes. Visiting schedules vary based on program and progress. Our staff will help coordinate communication and visits where appropriate.
What resources are available for families?
We offer family therapy, educational materials, and support groups to help you understand addiction and mental health, and to support your own well-being.